Digital Transformation is a term that's becoming increasingly popular in recent years. While it sounds like hyperbole, it's an accurate and deliberate way to describe the current wave of change that is now underway.
In the digital economy, digital technologies like mobile applications, cloud computing, and internet-of-things technologies impact your entire business and fundamentally change how you work.
Here are a few key benefits that come from having a digital business model:
- Increased customer retention
- Improved productivity
- Reduced costs
- Improved customer experience
- Increased operational efficiency
- Better market share